Need help with your heating or hot water?

You've reached Econic Energy's customer service portal. Our support team — and our AI service assistant — are here to help with your heat pump, hot water and home energy system.

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Start a support chat

Instant help, day or night. Describe the issue and our service assistant will guide you through it — and loop in an engineer if needed.

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WhatsApp us

Message our service line on +44 7883 286758 — photos and voice notes welcome.

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Email us

For anything that isn't urgent — quotes, paperwork, general enquiries — write to hello@goeconic.com.

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No heating or hot water at all? Start with the support chat — it can check your system's live data straight away and often gets things running again in minutes.